Haven Zero
With the post-apocalyptic crisis and the destruction of life, the survivors have no choice but to retreat underground...
Vincent's Bedroom
Mr. Van Gogh is a frequent visitor in the works of Tonecheer designers,his whose lonely idealism spirit deeply moved the designers.
If you go back to the French town of Arles in 1888 and visit Van Gogh at the peak of his creation,what would it be like?
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Frequently Asked Questions
Do you offer free shipping?
Yes, we offer free worldwide shipping for orders over 75 USD.
Where can I get & how to use coupons?
Where can I get coupons: We will hold some events on our website, and the corresponding coupon codes will be displayed on the Banner on the home page, or below the product price by clicking ‘Get’. You can also subscribe to our emails or follow our social media accounts, and we will send you coupons from time to time.
How to use coupons: Fill in the coupon code on the checkout page and click ‘Apply’. Please note that some of the sales cannot be used at the same time with certain coupon codes.
When can I receive my orders?
The Processing Time will be 1 - 3 business days after we receive your orders. The estimated arrival time of your orders is Processing Time + Shipping Time.
Standard Shipping (available worldwide):
Shipping Time: 5 - 15 Business Days
Express Shipping (United States):
Shipping Time: 2 - 5 Business Days
(Free shipping over $75)
To learn more about our shipping policy, please click here.
What if I want to return my order?
No problem! We offer a 30-days risk-free return policy on our website. Please notice that returns must be in original packaging and condition with receipt. If the returned item is not in the acceptable condition it will be refused acceptance.
If you receive a damaged product, do not throw away the packaging. Please contact us immediately at service@tonecheer.net. We will deal with it without a doubt.
What if some parts are broken or lost?
We offer part replacement service. Please click here to learn more about how to apply for it.
Customer Service Hours: GMT : 9:00-19:00
Due to the time difference, please forgive us that we cannot reply you right away, but we will reply you within 24 hours.