TONECHEER 3D Creative Musical Puzzle DIY Rotating Music Box Kit (HangZhou)
💞Note💞
1.No glue is included in the product. Kindly note that liquid glue are not included due to air transportation restrictions. (Can prepare any one of the following two kinds of glue in advance: Craft Adhesives & Glues OR 3-in-1 Advanced Craft Glue)
2. Our products are 100% brand new, made of high-quality, safe and environment-friendly materials. Each item has been checked carefully before delivery to ensure the quality.
3.Please feel free to contact our customer service directly if you have any questions during assembly or if you find any part missing. We will resolve any issues as soon as possible. Thank you for your support!
4.If you want to learn more about our brand and products, join our facebook group and see what people are saying about us! Tonecheer is looking forward to welcoming you!!!
Is it safe for children to use?
Notes:Children must assemble under the guidance of adults in case of swallowing.
Which battery type to use
2 pcs of AAA
What kind of glue to use
We recommend using white latex or alcohol glue.
Hello, I bought this and the lights do not work. Any ideas?
1. Check to ensure the AAA batteries are charged and you have placed the batteries at right directions.Then make sure the battery switch is at the ‘ON’ position.
2. Check to see the LED light and the wires are complete and not broken.
3. Check the touch mother board is complete and not broken:see the electric component parts embedded on are full and welded firmly. Make sure that the wires are connected accurately.Red wires are connected to Positive electrode,black wires are connected to Negative electrode.
4. Check the same color wires are connected firmly
How long does it stay on with the touchlight ? Will itturn off itself?
The light in the book nook kit will be on if you press the switch. It will turn off if you press it again. Unless the batteries run out,it will not turn off itself.
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Frequently Asked FAQ
Use this text to share information about your product or shipping policies.
Do you offer free shipping?
Yes, we offer free worldwide shipping for ordersover 75 USD.
When canI receive my orders?
The Processing Time will be 1 - 3 business days after we receive your orders. The estimated arrival time of your orders is Processing Time + Shipping Time.
Standard Shipping (available worldwide):
Shipping Time: 5 - 15 Business Days
Express Shipping (Products designated by the United States, YS05, YS06, SZ05, BK01, BK02):
Shipping Time: 2 - 5 Business Days
(Free shipping over $75)
To learn more about our shipping policy, please click here.
What ifI want to return my order?
No problem! We offer a 30-days risk-free return policy on our website. Please notice that returns must be in original packaging and condition with receipt. If the returned item is not in the acceptable condition it will be refused acceptance.
If you receive a damaged product, do not throw away the packaging. Please contact us immediately at tonecheer.trade@gmail.com. We will deal with it without a doubt.
What if some parts are broken or lost?
We offer part replacement service. Please click here to learn more about how to apply for it.
Worried about missing parts
We would double check the parcel before sending the pracel to you.And if you find anything missing,please contact us and we can send you the replacement for free.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h