Friendly Notice: Office Closure for Our Local Holiday & Service Update
Dear Valued Customer,
Warm greetings from Tonecheer!
This is to kindly inform you that our team will be on a break from October 1st to October 8th in observance of our local national holiday. Our office will resume normal operations on October 9th.
During this period, our services will be adjusted as follows:
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Order Shipping:
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All orders placed between September 30th and October 8th (US Time) will be processed and shipped out in sequence, starting from October 9th.
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Great News for US Customers! Orders containing in-stock items from select US warehouses will continue to ship out as normal and are unaffected by this closure. You are welcome to place your orders with confidence.
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Customer Support:
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Our email support will be temporarily paused. However, you can still reach out to us with any questions. We will respond to all messages promptly after we return on October 9th.
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We sincerely apologize for any inconvenience this brief pause may cause. Thank you so much for your patience and understanding.
We assure you that we will attend to all pending orders and inquiries as our first priority upon our return.
Warm regards,
Tonecheer